Getting Flooded ? Not Fun.

We’ve Been Flooded, How About You?!?

Anyone who lives around here knows that we experienced extremely heavy rain and severe flooding last month.  While that’s great for our business, it’s definitely NOT great for our customers who were affected.

Many of our customers suffered from sewer backups, when the City sewers became overwhelmed and flowed into their basements.  Unfortunately, your sump pump won’t help with a City sewer backup – for that you need some sort of flood control system, like an overhead sewer conversion.  Our sister company LJ Brown Plumbing is expert at designing and installing such systems; feel free to call them at 847-965-2200 if you have any questions.

The other common way that basements flood is from groundwater.  Most homes with basements or crawlspaces have a sump basin that collects groundwater from around the base of the foundation before it rises high enough to seep into the basement through the crack between the wall & floor.  Your sump pump system is designed to pump the water out of the sump basin and away from your home. For a complete overview of this, watch our Sump Pump 101 video here.

PHCC Pro Series 2400 Battery Backup Sump
PHCC Pro Series 2400 Battery Backup Sump

If your sump pump fails to work, or does not have enough capacity to keep up with the inflow of water, it will overflow the basin and cause a flood.  That’s why we recommend a battery backup sump pump system be installed in EVERY sump basin.  If you don’t have a battery backup sump pump system, you don’t have a sump pump at all!

I know I may sound like a broken record, because I am constantly telling everyone that they need a backup pump system.  We’ve learned that there are two basic types of people – those who have experienced a flood, and those who haven’t yet had the pleasure.  It’s for the latter group that I keep repeating myself, in the hope that they will take steps to protect themselves before it’s too late!

We’ve had a lot of calls recently from the former group, those who HAVE flooded before.  Many customers have said that although they have a backup pump system, the recent weather made them very nervous about another flood, and they came upon our website and were interested in our backup systems.  It’s clear: those who have flooded before would do almost anything to prevent it from happening again!

Don’t be an unfortunate victim.  Protect yourself.  Put in a good sump pump and battery backup system from The Sump Pump Company (serving Morton Grove, Park Ridge, Lincolnwood, Skokie, Niles, Evanston, the North and Northwest suburbs and Chicago’s North Side). and sleep well at night (even stormy nights)!

~ Dave

My Expensive Sump Pump Works Great !

“Sump Pump Works Great, But Expensive”

Sump Pump Company Approved
Sump Pump Company Approved“Sump Pump Works Great, But Expensive”

That’s what was written on a comment card we recently received back from a customer who purchased a system from us, and I think it goes to the heart of what we try to do here at The Sump Pump Company.  You see, our mission is to learn everything we can about all of the sump pump products available, then help you choose which system to install.  Our philosophy is to balance COST against FEATURES, to come up with the best VALUE.


Unfortunately, I have yet to come across a sump pump system that is both CHEAP, and WORTH IT… The fact is, there are dozens of products that span the range from very cheap to outrageously expensive.  In our experience, it’s rare that we come across a situation which requires the most expensive solution.  And, we have yet to see a very inexpensive pump system that actually protects you reliably.  As the old saying goes, you get what you pay for, and with a system as critical as your sump pump, going cheap could have disastrous (and expensive) consequences.

You may have noticed that we don’t offer a very wide range of products.  The reason is simple: we carry products that have proven, over time, to represent the best balance between features and cost.  Price is only one of the factors we look at; we’re also very keen to make sure our products have the right features to protect your home reliably.

There may be more products coming out that may earn the privilege of being “Sump Pump Company Approved”, but until those products pass our test (including living in my basement), we’re not comfortable staking our reputation on them.  Because that’s what we’re doing when we offer a product – we are staking our reputation on that product’s quality, and on the value it represents to our customers.  And we don’t take that lightly.

So, I’m glad our pump systems work great, and I’m sorry that they may seem expensive.  We know that quality is remembered long after price is forgotten, and if you’ve ever had to suffer through a basement flood, I know you’ll understand that ours is a very small price indeed, compared to the cost of a flood.

So, protect your home and what you own, and make sure you have a quality, reliable primary AND battery backup sump pump system.  Because if you don’t have a backup sump pump, you don’t have a sump pump at all!

— The Sump Pump Company

Whole-house generator now it time for a backup sump pump

Got a whole-house generator? Great, now get a backup sump pump!

Home Emergency Back-Up Power
Home Emergency Back-Up Power

So you decided to protect yourself and get a whole-house generator to keep the lights on in case the power fails.  Great idea – generators can save a lot of pain and hassle; in fact, you may not even know the power in your neighborhood has failed unless you go outside!

Many people believe that having a generator means they don’t have to worry about having a battery backup sump pump system.  Those people are WRONG!  Yes, a battery backup system will protect you in case of a power failure.  However, the main reason for having a backup pump system is to protect you from a MAIN PUMP FAILURE Most main pump failures have nothing to do with the power – the pump simply gets old, wears out, and stops working.  If you don’t have a backup pump system and the main fails, you will get water in your house even if the power is on!  Your fancy generator will be powerless to help you.

combination sump pump system
C33 COMBO Sump Pump System

A good backup pump system will not only protect your home by continuing to keep water out after the main pump fails, it will also ALERT YOU THAT IT HAS BEEN ACTIVATED.  That alert gives you the opportunity to replace the main pump, so you can maintain your full level of protection.

Of course, good backup pump systems also self-test and exercise themselves regularly, and they monitor the condition of their batteries.  If anything goes wrong, you get an alert.

Don’t get complacent simply because you have a generator and your AC power supply is secure.  Without a good backup sump pump system, you are at risk.  As we say here at The Sump Pump Companyif you don’t have a backup sump pump system, you don’t have a sump pump at all!

~ Dave